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Impeccably clean, even for the high standards of a Japanese hotel. Staff was super helpful when my friend left a camera in the room and we had left the city they contacted me immediately and were very accommodating in getting the camera returned.
Jacob
2025年1月
There was a quiet place to work on our laptops on the second floor. Drinks and snacks were available. On the ground floor, there’s a room where you can securely leave your luggage, both larger suitcases and lockers for smaller bags. Also a laundry room, where there’s an ice machine and microwave.
Sarah
2025年7月
The room is tidy and clean. We reserved double room, the room is a bit small, but you can get all your daily need. Free tea bag, instant soup and coffee provided in the lobby. Walkable distance to the center of the city.
Wing
2025年3月
This Hotel has a very good price for the area it is situated in. The personal speaks very good english and the overall experience was good. If you arrive by car, the hotel has contracts with two nearby parking garages. There you pay 1200¥ for one night. You can get a breakfast buffet, but it was a bit expensive overall. The only flaw we experienced, was that the rain shower was a bit calcified, so it did not feel optimal. There is a second normal shower though so it was no problem.
Fabian
2025年4月
The breakfast buffet was the best we have had during our trip in Japan. Many options, from Asian to Western. The room and bathroom were also quite big and modern. The location was also good, a 20-minute walk to Kumamoto castle and there is a nearby bus station where a direct bus departures to the Aso Volcano. Also only a few minutes walking distance from the shopping street with many bars and restaurants.
Jade
2025年4月
Location is good. Within 10 minutes walk to Sakuramachi. This hotel is modern. Free welcome drink. Bed is comfortable. Staff is helpful.
Cn
2024年8月
Convenient to public transport, shopping, and tourist sites. Friendly helpful staff who went out of their way to assist you. We loved the breakfast which caters for all cultures. Very tasteful, well presented and very efficient staff. From 2pm onwards until 10.00pm we were able to use this space. Fabulous laundry facilities on level 1 with an iron and ironing board on each floor. Ability to safely store your luggage when arrival (check in time is 3.00pm).
Gay
2024年9月
The location is on a main road close to Sakura bus station and road subway yet in a quiet neighborhood. Very convenient to main spots, convenient stores and drug stores. The design of the room is cosy and provides a sense of resting for a day of hassle. The amenities are fully offered and the shower amenities in room are nice smelling. Breakfast is a must try!
Christine
2024年11月
Hotel was good. The overall stay was good and the bus terminal was very close. Lots of shopping options within walking distance of the hotel. The lighting in the hotel and the room was not adequate in my opinion, and there was no water bottle.
Shrinivas
2024年10月
I left my backpack on a train before arriving. Not only did they better my and JR's efforts to track it down but the staff were so genuinely excited when it turned up that I was deeply moved by their kindness and engagement. Kumomoto is also a great base for touring the western side of Kyushu.
Johnson
2025年4月
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